Quantum India Group

Quantum Process Overview

• Understand Scope • Plan • Estimate • Review	• Understand Requirement • Create User Story • Assess Complexity • Define Criteria	• Setup Team • Set Up Infra • Assess Feasibility • Define Arch • Decide Applicability	• Define Goal • Estimate Story • Plan & Monitor • Release

Project Planning	Product backlog Planning	Sprint 0	Release Plannng

Sprint Execution	Sprint Review		Sprint Retrospective

• Decide Sprint Goal • Update Design • Task Breakup • Update Estimates	• Schedule Review • Demo & Discuss • Check Feasibility • Update Plan		• What Went Well? • What Could be Better? • Action Plan

Requirement Analysis Phase

Understanding Requirement

Requirement collection and analysis

Estimation Phase

Test Estimation

- Work Breakdown Structure
- Test Point Analysis
- Function Point Analysis
- Use-Case Analysis

Test Planning Phase

Test Planning

-Test strategy development and planning
-Selection and adaptation testing techniques
-Entry and Exit Criteria definitions

Reviews Phase

Review Work Products

Types: Peer, Supervisory, Technical, Audits
Work products: Requirement, Design, Code, Test Plan, Test Specification, Test Scenarios, Test Cases, RTM, User guides, Web pages.

Test scenarios, test cases development phase

Test Scripting

-Test Plans
-Test Cases
-Test Scenarios

-Test Scripts
-Test Specifications
- Requirement Traceability matrix

Build Test Environment Phase

Build Test Environment

We ensure that testing environment is properly created using a proper combination of testing equipments, hardware, and software ensuring reduced efforts in testing configurations deployment.

Test Case execution Phase

Test Execution

- Unit Testing
- Code Inspection
- System Testing
- Integration Testing
- WhiteBox Testing

- Black Box Testing
- Functional/ UI/Validation Testing
- Test Automation
- Performance Testing
- Alpha/Beta Tests

Defects investigation and Test Log submission Phase

Bug reporting and Tracking

We use the industry-recognized bug tracking tools like mantis. Online mode allows all the stakeholders to work as a single team and ensures the complete control.

Final reporting and analysis Phase

Final Reporting

This report provides an insight into the complete defects analysis and relevant recommendations regarding improvement of the tested software and the software development process in whole.

Strict Compliance with NDA

Emphasis on System and Platform security by controlling operations of applications, hardening the VM, the O/S & application server software

Defining and assignment of resources access privileges and roles for infrastructure components and applications

We maintain business security by recording of infrastructure configuration, management events and policy changes, Security of the logging, auditing and reporting environment

We have risk management framework and process for determining inherent risk, security controls and residuals

Delivery model - End-to-End services complement our solutions

Delivery
Near-site/Offshore
Project delivery for Emerging Market
Hosting Services

Consulting
Market Research
Solution Consulting
Business Operational Consulting
IT Architecture Consulting

Research
Core Product R&D
New Product Planning & Research
CMMI5 Process Owner

Business Units
Sales & Disrtibution
SI Project Implementation
On-going Services
Managed Services

Client Executives SRM Executives
Proximity Center

Relationship Director. Account Manager. Onsite Team. Program Managers. Team Lead. Consultants		Delivery manager. Engineering team. QA team. Deployment support team. Technical support team
Project Manager		Project Manager

Functional Lead(s)	Technical Lead(s)	Technical Lead(s)


Project Management	Change Management	Product Engineering	Application Software	Quality Assurance
Quality Assurance	Knowledge Management	Software Engineers	Designer(s) Developers(s)	QA/Test Engineer(s)
ONSHORE TEAM		OFFSHORE TEAM

SERVICE LEVELS / ESCALATION MATRIX

Priority	Description	Targeted First Responce	Targeted Workaround	Targeted Resolution	Targeted Status Report	Management Notification	Management Contacts

Priority 1	High, Critical, Fatal: details below	Within 2 business hours	Within 4 business hours	Within 1 business week	By Licensee Agreement	Within 1 business day

Priority 2	Production Severely Impacted: details below	Within 4 business hours	Within 1 business day	Within 2 business weeks	Every other working day	Within 2 business days

Priority 3	degraded Operations: Details below	Within 1 business day	Within 2 business days	Within 3 business weeks	Once every 3 working days	Within 5 business days

Priority 4	Minimal Impact: details below	Within 2 business days	Within 1 business week	Next Maintenance Release	Weekly	N/A

Priority 5	Enhancement Request	N/A	N/A	N/A	N/A	N/A

Severity Level 1 - Errors or problems that cause Software to be inoperative, corruption in Software, adversely affecting Licensee's applications; issue reported has a critical impact on Licensee's operations, outage.

Severity Level 2 - Errors or problems disable major functions reuired to do productive work or Software is parially inoperative and considered as severely restictive by Licensee.

Severity Level 3 - Reported errors or other problems that disable specific non-essential functions; error condition is not critical to continuing operation and/or Licensee has determined a work-around for the error condition.

Severity Level 4 - Cosmetic problems with no immediate consequence, with Software functionality being usable.

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